Leader’s toolkit

Leader's Toolkit Workshop

This highly experiential (half- or full-day) workshop cuts to the heart of how to increase psychological safety, collaboration, innovation and performance in your team and organization. The session draws on Professor Amy Edmondson’s Leader’s Toolkit for building psychological safety.

 

  1. Setting The Stage – Framing the work and emphasizing purpose (to establish shared expectations and meaning)
  2. Inviting Participation – Demonstrating situational humility, practicing inquiry, and setting up structures and processes (to build confidence that voice is welcome)
  3. Responding Productively – Expressing appreciation, destigmatizing failure and sanctioning clear violations (to create an orientation towards continuous learning)

In the Leader’s Toolkit workshop you will have the opportunity to experiment with three leadership practices key to increasing psychological safety:

  • Reframing failure
  • Open Dialogue and Inquiry-based Leadership
  • Finishing with appreciation

Join us for this practical and impactful half day session. We look forward to working with you.

 

The Leader’s Toolkit Workshop

Building Psychological Safety

 

Part 1:

Setting the Stage for Psychological Safety

Part 2:

Inviting Participation to Speak up

Part 3:

Responding Productively

Leadership Tasks

Frame the Work

  • Set expectations about failure, uncertainty, and interdependence to clarify the need for voice

Emphasize Purpose

  • Identify what’s at stake, why it matters, and for whom it matters

Demonstrate Situational Humility

  • Acknowledge mistakes

Practice Curiosity

  • Ask good questions
  • Model intense listening

Set up Structures and processes

  • Create forums for input and inclusion
  • Provide guidelines for discussion

Express Appreciation

  • Listen deeply
  • Acknowledge and thank

Destigmatize Failure

  • Look forward
  • Offer help
  • Discuss, consider and brainstorm next steps

Sanction Clear Violations

Objectives

Create shared expectations and meaning

Raise confidence that voice is welcome

Foster an culture of growth mindset and continuous learning