Feedback Masterclass: Giving and Receiving Feedback (With Humans in Mind)
This online course helps managers develop the skills and mindset to give and receive feedback in a positive and productive way. Applicable for people managers and team leaders responsible for personal, professional, and team performance goals.
We will take a highly experiential approach to balancing performance and people in the equation of employee development, and can be customized to your own organization’s performance development goals.
An suitable addition to the Leader’s Toolkit for building psychological safety in teams.
In this course (full-day course or eight hours delivered over 4 weeks), managers will learn:
1. The neuroscience behind how the emotional and logical brain responds to both positive and negative feedback,
2. The different types of feedback (appreciation, coaching, evaluation) and what kind is relevant for growth,
3. How to overcome the challenges and emotional triggers that make giving and receiving feedback difficult.
4. How to use feedback 1: 1 with a coaching mindset to support their employee’s performance, growth, and accountability.
5. How to use feedback in teams to develop growth mindset and psychological safety, and learn to facilitate team feedback sessions.